Transparent Pricing
Fixed-price CRM development. No per-seat fees, ever.
We quote fixed prices, not day-rate estimates. You know what you’re investing before we start, and you own the system outright when we’re done.
Build Investment
What does a bespoke CRM typically cost?
Every project is scoped individually. These ranges reflect common project sizes. Your Discovery Workshop will produce a fixed-price proposal before any commitment.
Foundation
~£25k–£45k
Core CRM functionality: contacts, pipeline, activities, and reports. Ideal for single-department teams getting started with a bespoke system.
- Contact and company management
- Sales pipeline with custom stages
- Activity tracking and task management
- Standard reporting dashboard
Professional
~£45k–£85k
Full CRM with multiple pipelines, integrations, custom workflows, and role-based access. Our most common project scope for regulated businesses.
- Everything in Foundation
- Multi-department pipelines and workflows
- Role-based access control
- 3–5 third-party integrations
Enterprise
~£85k–£150k+
Complex data models, multi-tenancy, advanced compliance, and custom reporting. Built for organisations with sophisticated regulatory obligations.
- Everything in Professional
- Multi-tenancy and complex data models
- Advanced compliance and audit trails
- Full API ecosystem and custom reporting
All prices are indicative and exclude VAT. Your Discovery Workshop produces a fixed-price proposal tailored to your exact requirements.
Every project includes
Requirements Workshop
Structured discovery before any code is written. We map your workflows, compliance requirements, and data model.
Fixed-price proposal
No surprises. Full scope, timeline, and investment agreed in writing before we start. No day-rate guesses.
Source code ownership
You own the code outright, delivered to your repository at handover. No ongoing licence fees, ever.
UK GDPR compliance
Data model and access controls designed around your compliance obligations from day one.
Full documentation
Admin guide, technical runbook, and data dictionary included. Your team can manage and evolve the system independently.
3-month warranty
Free bug fixes and minor adjustments for three months after launch. We stand behind what we build.
Ongoing support plans
After launch, keep your CRM healthy with a support plan. Prices depend on system complexity; these are indicative monthly retainers.
Essential
- Response within 2 business days
- Up to 4 hours of changes per month
- Quarterly review calls
Standard
- Response within 4 hours
- Up to 12 hours of changes per month
- Monthly review calls
- Proactive uptime monitoring
Priority
- Response within 1 hour
- Up to 30 hours of changes per month
- Weekly check-in calls
- Dedicated Slack channel
Support plans are optional. All plans exclude VAT. Contact us to discuss a plan that fits your system complexity and team size.
The total cost over 3 years
Per-seat SaaS fees compound over time. Bespoke CRM investment is front-loaded but typically lower over a 3-year horizon for teams of 20+ people.
SaaS CRM (e.g. HubSpot / Salesforce)
- £150/user/month × 25 users × 36 months£135,000
- Add-on modules and integrations+£15,000–£30,000
- Implementation and training+£8,000–£20,000
- Data migration on exit+£5,000–£15,000
£163k–£200k+
estimated 3-year cost
Plus ongoing dependency on vendor pricing decisions
Bespoke CRM (Bespoke CRMs)
- Fixed-price build£65,000
- Standard support plan (36 months)£43,200
- Source code owned outright£0
- No per-seat or licence fees£0
£83,000–£108k
estimated 3-year cost
Full ownership, no vendor lock-in
Illustrative example. Actual costs depend on team size, features required, and support tier selected.
Pricing questions
We scope every project individually. After a discovery workshop, we produce a detailed specification and fixed-price proposal. You know the exact investment before any commitment is made.
Our process front-loads requirements definition to minimise mid-build changes. Minor scope changes are absorbed within the agreed budget. Significant additions are quoted as change requests and approved by you before proceeding.
No. The 3-month warranty covers defects at no charge. After that, support plans are entirely optional. We recommend them for business-critical systems, but they are not mandatory.
Yes. Our Discovery Workshop produces a full specification and line-item proposal. You review and approve every element before we write a single line of code.
You own the source code outright. It is delivered to your version control repository at handover. You can take it to any development team; there is no lock-in.
Get Started
Get a fixed-price proposal
Book a free 30-minute discovery call. We’ll discuss your requirements and produce a detailed, no-obligation proposal.