Manufacturing
Manufacturing CRM that connects sales to the production floor
Manufacturing businesses need CRM systems that bridge the gap between commercial teams and production operations. We build platforms that link sales pipelines to production capacity, quality control, and delivery schedules.
Sector Challenges
Challenges manufacturing teams face with generic CRMs
Disconnect between sales and production
Sales teams commit to delivery dates without visibility into production capacity. Production teams receive orders without context on customer priority or margin. The result is missed deadlines and frustrated customers.
Order tracking gaps
Once an order leaves the CRM, visibility disappears. Customers call asking for updates and nobody can answer without checking three different systems and calling the factory floor.
Quality control documentation
ISO 9001 and customer-specific quality requirements demand structured documentation of inspections, non-conformances, and corrective actions. Spreadsheets and email threads do not meet audit requirements.
What We Build
What a manufacturing CRM looks like
Order-to-production pipeline
Track orders from quotation through confirmation, production scheduling, quality inspection, and dispatch. Full visibility for commercial and operations teams alike.
Capacity planning integration
Sales teams see available production capacity before committing to delivery dates. Production teams see incoming orders with priority and margin context.
Quality control workflow
Structured inspection records, non-conformance reports, and corrective action tracking. Link quality events to specific orders, products, and customers.
Supplier relationship management
Track supplier performance, lead times, and quality ratings. Manage purchase orders and delivery schedules alongside customer orders in a single system.
Quotation engine
Generate accurate quotations based on material costs, production time estimates, and margin targets. Track quote revisions and conversion rates.
Regulatory Compliance
Built for ISO 9001, REACH, and GDPR requirements
Manufacturing firms face quality management, chemical safety, and data protection obligations. Your CRM should make compliance a natural part of daily operations.
ISO 9001 quality management system integration with structured document control, management review tracking, and continual improvement workflows built into the CRM.
REACH regulation compliance support for firms handling chemical substances, with structured safety data sheet management and substance tracking across supply chains.
GDPR data protection for customer, supplier, and employee personal data with access controls, retention schedules, and automated subject access request handling.
Manufacturing CRM
Ready to connect your sales team to the production floor?
Book a free discovery call. We will discuss your order management workflows, quality requirements, and whether a bespoke CRM makes commercial sense for your operation.
Book a Discovery Call